Frequently Asked Questions

We only accept 10 new SmartSites per month because we personally oversee each build to ensure they meet our quality standards and your 60-day guarantee.

Think of it this way: Would you rather be one of 10 clients getting focused attention, or one of 100 getting rushed service?

The application is simple - just your business info and situation. We'll review it and get back to you within 24 hours.

Within 24 hours, you'll hear back with either:

• Approval + next steps: We'll schedule your SmartSite build and send setup instructions
• Waitlist: If we're at capacity, you'll be first in line for next month
• Not a fit: If SmartSite isn't right for your business type, we'll tell you honestly

No long sales calls, no pressure tactics, no BS.

Because you're busy running your business during the day.

Most service business owners are booked solid during regular hours. You shouldn't have to choose between talking to us and serving your customers. Our consultation calls happen when it's convenient for you:

• Weekday Evenings: Monday-Friday 6pm-9pm EST
• Saturday Mornings: 10am-2pm EST

We work around your schedule, not the other way around.

Because we cut out everything that doesn't directly get you more calls.

Other companies charge $500-2000/month because they include:

• Social media management you don't need
• Complex funnels that confuse customers
• Detailed analytics that don't change anything
• Account managers who schedule meetings about meetings

We only do what works: A website that turns visitors into calls, automated review requests, and missed-call text-back. That's it.

The "catch" is that we actually expect results.

Most agencies hide behind "brand awareness" and "long-term strategy" when their stuff doesn't work. We track calls, form submissions, and reviews. If those numbers don't go up, you don't pay.

Our business model only works if your phone rings more. That's the only "catch."

Nope. $97/month is it.

No setup fees, no onboarding costs, no "premium features" locked behind higher tiers. The website build is free, hosting is $97/month, and that includes everything: missed-call text-back, review automation, monthly reporting, and support.

If we wanted to nickel and dime you, we'd just be another agency. We're not.

Yes, cancel anytime with 30 days notice.

No long-term contracts, no cancellation fees. If your SmartSite isn't working for you, just let us know and we'll wrap things up professionally.

But here's the thing - most of our clients stick around because their phone actually rings more. Hard to cancel something that's making you money.

We track everything: calls, form submissions, review requests sent, reviews received. You'll get a simple monthly report showing exactly what's happening.

Why can we make this guarantee? Because we've seen what happens when websites actually work instead of just sitting there looking pretty.

This is exactly why SmartSite exists. Having website visitors is like having people walk by your store - if they can't easily get inside, what's the point?

Your SmartSite includes:

• Click-to-call buttons that work on mobile
• Smart contact forms that actually get submitted
• Missed call text-back so you never lose a lead
• Trust signals that make people confident in calling you

It's like the difference between a locked store and one with the doors wide open and a friendly person greeting customers.

Most clients notice more calls within 2 weeks of their SmartSite going live.

Here's the typical timeline:

• Week 1: SmartSite goes live, missed-call system activates
• Week 2: You start getting texts for missed calls, more form submissions
• Week 4: First batch of automated review requests go out
• Week 8: New reviews are live, reputation boost kicks in

But our guarantee gives you a full 60 days because we want you to see the complete picture.

Absolutely not. We handle 100% of the technical stuff.

Your job is to answer the phone and do great work. Our job is to make sure more people call you. We'll need some basic info from you (business hours, services, photos), but there's no technical knowledge required on your end.

If you can send a text message, you can manage your SmartSite.

Yes to both. We work with what you have.

Phone number: Your SmartSite uses your existing business number. The missed-call text system works with any phone.

Domain: If you have a domain you like (yourcompany.com), we'll use it. If not, we'll help you get one that makes sense.

We're not trying to disrupt your business - we're trying to improve it.

We'll build your SmartSite and transition everything over smoothly.

If your current website is getting results, we'll figure out why and make sure your SmartSite does even better. If it's just sitting there looking pretty, we'll replace it with something that actually works.

No disruption to your business, no lost calls during the transition.

Every business thinks they're unique. Most of the time, your customers just want to know three things:

• Can you solve my problem?
• Are you trustworthy?
• How do I hire you?

Whether you're a plumber, landscaper, salon owner, or contractor, your SmartSite answers these questions clearly and makes it easy for people to call you.

Different industries, same human psychology.

Because our business model is different. We make money when your phone rings, not when we sell you something and disappear.

At $97/month, we need long-term relationships to make this work. If your SmartSite stops working, you'll cancel, and we lose money. So we're incentivized to make sure it keeps working.

Unlike agencies that charge $5000 upfront and then ghost you, we stick around because that's how we get paid.

Real support from real people who understand small business.

• Email support: [email protected] - usually same-day response
• Phone support: (401) 416-4001 during business hours
• Availability: M-F 6pm-9pm EST, Saturday 10am-2pm EST
• Monthly check-ins: We'll send you simple reports and flag any issues

No chatbots, no overseas call centers, no "submit a ticket and wait." Just real people who want your SmartSite to work.

Then we'll work for free until you are.

Our guarantee isn't just marketing - it's how we do business. If your SmartSite isn't getting you 5+ new reviews and more calls in 60 days, we'll figure out why and fix it at no cost to you.

We've seen what happens when websites actually work. If yours isn't working, the problem is on our end, not yours.